1. GENERAL OR ROUTINE MAINTENANCE: Submitting your maintenance request through your Online Tenant Portal is the most efficient way to address an issue as it automatically inputs your request into our system. Our software allows you to upload photographs, track progress, as well as provide other tools such as online rent payments, account statements, and access stored lease related documents. 

When submitting your maintenance request, please add as much detail as possible so that our friendly staff can quickly resolve the problem(s).  Photographs of the maintenance issue are extremely helpful for us to forward to the appropriate vendor. 



 
2. 24/7 EMERGENCY MAINTENANCE HOTLINE:  If you have a maintenance emergency such as a flood or a fire then please call our office immediately and you will be directed to our 24 hour emergency maintenance hotline if after business hours.